To confirm your booking, we usually require a deposit or card details which will be communicated by our events team.
If you have been quoted a minimum spend, this is met with all food and beverages on the day, this includes VAT and excludes a discretionary 13.5% service charge. If your final spend on the day falls short of your agreed minimum spend, the remaining balance will be charged or retained.
All cancellations need to be received in writing to fiumeevents@danddlondon.com
Cancellation policy: Cancel with more than 6 months’ notice = no charge. 6 to 1 months’ notice = forfeit 50% of your agreed minimum spend, or the total deposit paid/card authenticated amount where no minimum spend applies. Under 1 months’ notice = forfeit 100% of your agreed minimum spend, or the total deposit paid/card authenticated amount where no minimum spend applies.
If you reduce guest numbers within 6 months of your booking date, we reserve the right to charge cancellation fees.
Please ensure your booking numbers are final 7 days prior to your event, as any drops outs may be charged for/we may not be able to accommodate any additional guests without notice.
Table allocations are done on the day, and we cannot guarantee a certain area (unless otherwise agreed in writing by your event manager).
If you are more than 15 minutes late on the day, your table may be given to another party, and a refund will not be given.
ID may be required as proof of age.
We favour a smart dress code and advise against any fancy dress.
We do allow balloons and some decorations to be brought in, please just avoid confetti and anything which may cause offence.
Groups will be refused if intoxicated or deemed a security risk. Entry to the venue is entirely at the management’s discretion.
Dining bookings of 13+ guests will usually be dining from one of our Set Menus.
Where we require a food and beverage pre-order, this needs to be sent to the events team no later than 7 days prior to the booking date.
We change our menus seasonally therefore they are subject to change. If we require you to pre-order food, we will always attach the menu you should order from closer to your event date.
Always notify our team of any allergies and intolerances on arrival.
On occasion, we book the full venue out exclusively for private events and may need to cancel your group. Should this happen, we will give you as much notice as possible and assist in moving your booking to one of our sister venues.
Please note we are a cashless venue, and only credit/debit card payments are accepted.